Talk2m - Ongoing issue affecting Talk2m and Cosy+ connections – Incident details

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Ongoing issue affecting Talk2m and Cosy+ connections

ResolvedDegraded performance4 hours 39 minutes

Affected

Europe

Degraded performance from 8:44 AM to 1:24 PM

Germany

Degraded performance from 8:44 AM to 1:24 PM

Italy

Degraded performance from 8:44 AM to 1:24 PM

Rest of Europe

Degraded performance from 8:44 AM to 1:24 PM

US

Degraded performance from 8:44 AM to 1:24 PM

East US

Degraded performance from 8:44 AM to 1:24 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.

    Devices should work properly now.

  • InvestigatingUTC

    We are currently experiencing an issue affecting the Ewon Talk2m Industrial Cloud platform. At this moment, some Ewon Cosy+ gateways might not be able to connect or be registered in Talk2m, and the Remote Access feature is impacted for certain devices. Gateways that have not rebooted since yesterday may remain operational for now.

    Our teams are actively investigating the situation and working to restore full functionality as quickly as possible. We will provide updates as soon as more information becomes available.

    Thank you for your understanding.