Talk2m - Connectivity issue on EU/63 and EU/68 VPN servers – Incident details

All systems operational

Connectivity issue on EU/63 and EU/68 VPN servers

Resolved
Partial outage 10 %
Started 10 days agoLasted about 2 hours

Affected

Europe

Partial outage from 9:12 AM to 9:30 AM, Operational from 9:30 AM to 11:00 AM

Germany

Partial outage from 9:12 AM to 9:30 AM, Operational from 9:30 AM to 11:00 AM

Italy

Partial outage from 9:12 AM to 9:30 AM, Operational from 9:30 AM to 11:00 AM

Rest of Europe

Partial outage from 9:12 AM to 9:30 AM, Operational from 9:30 AM to 11:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The affected devices reconnected themselves to the server within a timeframe of 17 minutes, server are again fully operational.

  • Investigating
    Investigating

    We observed mass disconnection of devices connected to those two servers