T2M is experiencing a degradation of service since 21 oct 19:25 GMT.
ecatcher is unable to contact vpn server india.
Impacted services are: eCatcher.
In order to ensure service continuity, impacted Ewon devices have been temporarily rerouted to different VPN servers.
If your Ewon device is not online on Talk2M, it might be due to local firewall policies preventing it from communicating with the substitute servers. The device will be back online when the infrastructure is completely recovered.
To take full advantage of the global Talk2M infrastructure, please review the best practices related to ports and addresses used by Talk2M (as explained here below on this webpage).