Talk2m - Service Disruption: SMS Alerts and 2FA Authentication delivery issues (Canada) – Incident details

China experiencing degraded performance

Service Disruption: SMS Alerts and 2FA Authentication delivery issues (Canada)

Resolved
Partial outage
Started 10 months agoLasted about 17 hours

Affected

US

Partial outage from 3:47 PM to 8:51 AM

East US

Partial outage from 3:47 PM to 8:51 AM

West US

Partial outage from 3:47 PM to 8:51 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing an issue affecting our customers in Canada. At this time, Talk2m SMS alerts and two-factor authentication (2FA) codes are not always being delivered. Our technical team is actively investigating the cause of this disruption and is working to resolve it as quickly as possible.

    We understand the importance of these services and apologize for any inconvenience this may cause. We will provide updates as soon as more information becomes available.

    Thank you for your patience and understanding.