Talk2m - Service Disruption: SMS Alerts and 2FA Authentication delivery issues (China) – Incident details

China experiencing degraded performance

Service Disruption: SMS Alerts and 2FA Authentication delivery issues (China)

Investigating
Degraded performance
Started 3 days ago

Affected

China

Degraded performance from 7:47 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are currently experiencing an issue affecting our customers in China. At this time, Talk2m SMS alerts and two-factor authentication (2FA) codes are not being delivered. Our technical team is actively investigating the cause of this disruption and is working to resolve it as quickly as possible.

    We understand the importance of these services and apologize for any inconvenience this may cause. We will provide updates as soon as more information becomes available.

    Thank you for your patience and understanding.