Talk2m - Notice history

All systems operational

Operational

Germany - Operational

Italy - Operational

Rest of Europe - Operational

Operational

East US - Operational

West US - Operational

South America - Operational

Japan - Operational

India - Operational

China - Operational

Southeast Asia - Operational

Australia - Operational

South Africa - Operational

Notice history

Jul 2026

Important Cloud Provider maintenance scheduled
  • Completed
    July 15, 2026 at 7:00 AMUTC
    Completed
    July 15, 2026 at 7:00 AMUTC
    Maintenance has completed successfully
  • In progress
    July 14, 2026 at 6:30 PMUTC
    In progress
    July 14, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • Planned
    July 14, 2026 at 2:15 PMUTC
    Planned
    July 14, 2026 at 2:15 PMUTC

    One of our cloud providers has scheduled an important maintenance. This will affect some European VPN Servers and M2Web. This may also affect DMBOX Services.


    During the maintenance of the VPN or M2Web service associated with your account, you may experience the following:

    • Devices connected through the affected VPN may be temporarily disconnected.

    • New VPN connections to the affected VPN may be unavailable.

    • Access to the affected M2Web environment may be temporarily unavailable.

    • Login to M2Web platform may be unavailable while maintenance is being performed on the European M2Web.

    Please take this maintenance window into account when planning any maintenance activities or remote operations that rely on VPN or M2web connectivity during these times.

    We are taking steps to minimize any disruption and appreciate your understanding during this maintenance period.

    We identified the following services may experience temporary disruptions:

    • vpn68

    • vpn63

    • vpn59

    • vpn90

    • vpn83

    • vpn80

    • vpn77

    • vpn65

    • m2web

    • dmbox

    If you have any questions or require assistance, please do not hesitate to contact us through the HMS Support Portal.

Jun 2026

Maintenance Operation on VPN and M2Web servers
  • Completed
    June 30, 2026 at 3:05 PMUTC
    Completed
    June 30, 2026 at 3:05 PMUTC
    Maintenance has completed successfully.
  • In progress
    June 30, 2026 at 7:41 AMUTC
    In progress
    June 30, 2026 at 7:41 AMUTC
    Maintenance is now in progress.
  • Planned
    June 30, 2026 at 7:00 AMUTC
    Planned
    June 30, 2026 at 7:00 AMUTC

    A maintenance operation is planned on the 29th and 30th of June between 07:00am UTC and 16:00pm UTC.

    During this window, maintenance will be performed on VPN and M2Web services. Each individual service interruption is expected to last approximately 15 to 30 minutes.

    During the maintenance of the VPN or M2Web service associated with your account, you may experience the following:

    • Devices connected through the affected VPN may be temporarily disconnected.

    • New VPN connections to the affected VPN may be unavailable.

    • Access to the affected M2Web environment may be temporarily unavailable.

    • Login to M2Web platform may be unavailable while maintenance is being performed on the European M2Web.

    Please take this maintenance window into account when planning any maintenance activities or remote operations that rely on VPN or M2web connectivity during these times.

    We are taking steps to minimize any disruption and appreciate your understanding during this maintenance period.

    If you have any questions or require assistance, please do not hesitate to contact us through the HMS Support Portal.

Maintenance Operation on VPN and M2Web servers
  • Completed
    June 29, 2026 at 3:12 PMUTC
    Completed
    June 29, 2026 at 3:12 PMUTC
    Maintenance has completed successfully.
  • In progress
    June 29, 2026 at 8:06 AMUTC
    In progress
    June 29, 2026 at 8:06 AMUTC
    Maintenance is now in progress.
  • Planned
    June 29, 2026 at 7:00 AMUTC
    Planned
    June 29, 2026 at 7:00 AMUTC

    A maintenance operation is planned on the 29th and 30th of June between 07:00am UTC and 16:00pm UTC.

    During this window, maintenance will be performed on VPN and M2Web services. Each individual service interruption is expected to last approximately 15 to 30 minutes.

    During the maintenance of the VPN or M2Web service associated with your account, you may experience the following:

    • Devices connected through the affected VPN may be temporarily disconnected.

    • New VPN connections to the affected VPN may be unavailable.

    • Access to the affected M2Web environment may be temporarily unavailable.

    • Login to M2Web platform may be unavailable while maintenance is being performed on the European M2Web.

    Please take this maintenance window into account when planning any maintenance activities or remote operations that rely on VPN or M2web connectivity during these times.

    We are taking steps to minimize any disruption and appreciate your understanding during this maintenance period.

    If you have any questions or require assistance, please do not hesitate to contact us through the HMS Support Portal.

VNC / RDP issue with m2web
  • Resolved
    UTC
    Resolved

    This incident has been resolved.
    Access to M2Web VNC/RDP is working properly

  • Update
    UTC
    Update

    Problem fixed in europe m2web servers.

  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    Talk2m is experiencing a degradation of service since 11 June 17:30 UTC

    Users are unable to establish a VNC or RDP connection to their devices in Europe or Australia

    Engineers are working on the resolution of the issue at the moment. More details will follow.

    Impacted services are M2Web Europe and M2Web Australia. (VNC/RDP)

May 2026

Maintenance Operation Planned – New VPN server with new VPN endpoints commissioned
  • Completed
    May 18, 2026 at 9:12 AMUTC
    Completed
    May 18, 2026 at 9:12 AMUTC
    Maintenance has completed successfully.
  • In progress
    May 18, 2026 at 8:17 AMUTC
    In progress
    May 18, 2026 at 8:17 AMUTC
    Maintenance is now in progress.
  • Planned
    May 18, 2026 at 7:00 AMUTC
    Planned
    May 18, 2026 at 7:00 AMUTC

    A maintenance operation is planned on the 18th of May between 08:00am UTC and 11:00am UTC (09:00 - 12:00 CET).

     

    A new server VPN93 with new endpoint IPs will be commissioned in the T2M infrastructure.

     

    From the 18th of May, new devices commissioned in Italy will be connected to this new server.

     

    ⚠️ To avoid downtime or issues while commissioning or remote accessing your devices, please make sure to update your firewall rules and whitelist the new IPs.

     

    ✅ Learn more about the new IP endpoints for each region:

     

    Failure to adjust firewall records during this transition could lead to the disconnection of your devices.

     

    If you have any questions or need assistance, please do not hesitate to contact us through the HMS Support Portal.

Maintenance Operation on Datamailbox infrastructure
  • Completed
    May 04, 2026 at 9:17 AMUTC
    Completed
    May 04, 2026 at 9:17 AMUTC

    Maintenance has completed successfully.

    Datamailbox was back online at 09:17 UTC

  • Update
    May 04, 2026 at 9:04 AMUTC
    Update
    May 04, 2026 at 9:04 AMUTC

    Maintenance is still in progress and is expected to last until 9:30 UTC

  • In progress
    May 04, 2026 at 8:00 AMUTC
    In progress
    May 04, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • Planned
    May 04, 2026 at 8:00 AMUTC
    Planned
    May 04, 2026 at 8:00 AMUTC

    A maintenance operation is planned on 04 May between 08:00am UTC and 09:00am UTC (10:00 - 11:00 CEST).

    A few short interruptions of datamailbox services & API (data.talk2m.com) are expected during the maintenance time window.

    If you experience any problems after this maintenance, please do not hesitate to contact Support.

May 2026 to Jul 2026

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