Notice history

Operational

Maintenance Operation Planned – New VPN server with new VPN endpoints commissioned

Completed
May 18, 2026 at 9:12 AMUTC
Completed
May 18, 2026 at 9:12 AMUTC
Maintenance has completed successfully.
In progress
May 18, 2026 at 8:17 AMUTC
In progress
May 18, 2026 at 8:17 AMUTC
Maintenance is now in progress.
Planned
May 18, 2026 at 7:00 AMUTC
Planned
May 18, 2026 at 7:00 AMUTC
A maintenance operation is planned on the 18th of May between 08:00am UTC and 11:00am UTC (09:00 - 12:00 CET).

A new server VPN93 with new endpoint IPs will be commissioned in the T2M infrastructure.

From the 18th of May, new devices commissioned in Italy will be connected to this new server.

⚠️ To avoid downtime or issues while commissioning or remote accessing your devices, please make sure to update your firewall rules and whitelist the new IPs.

✅ Learn more about the new IP endpoints for each region:
- New Talk2m Endpoints for Ewon Devices
- New Talk2m Endpoints for Ecatcher & Ecatcher Mobile
Failure to adjust firewall records during this transition could lead to the disconnection of your devices.

If you have any questions or need assistance, please do not hesitate to contact us through the HMS Support Portal.

Maintenance Operation on Datamailbox infrastructure

Completed
May 04, 2026 at 9:17 AMUTC
Completed
May 04, 2026 at 9:17 AMUTC
Maintenance has completed successfully.

Datamailbox was back online at 09:17 UTC
Update
May 04, 2026 at 9:04 AMUTC
Update
May 04, 2026 at 9:04 AMUTC
Maintenance is still in progress and is expected to last until 9:30 UTC
In progress
May 04, 2026 at 8:00 AMUTC
In progress
May 04, 2026 at 8:00 AMUTC
Maintenance is now in progress
Planned
May 04, 2026 at 8:00 AMUTC
Planned
May 04, 2026 at 8:00 AMUTC
A maintenance operation is planned on 04 May between 08:00am UTC and 09:00am UTC (10:00 - 11:00 CEST).
A few short interruptions of datamailbox services & API (data.talk2m.com) are expected during the maintenance time window.
If you experience any problems after this maintenance, please do not hesitate to contact Support.

No notices reported this month

Maintenance operation planned on VPN85 and VPN92 (Frankfurt)

Completed
March 16, 2026 at 8:53 AMUTC
Completed
March 16, 2026 at 8:53 AMUTC
Maintenance has completed successfully.
In progress
March 16, 2026 at 8:00 AMUTC
In progress
March 16, 2026 at 8:00 AMUTC
Maintenance is now in progress
Planned
March 16, 2026 at 8:00 AMUTC
Planned
March 16, 2026 at 8:00 AMUTC
VPN92 will be set as default VPN server for accounts in Europe area.
From the 16th of March, new devices commissioned in Europe area will be connected to VPN92.
A limited number of devices might be moved from VPN85 to VPN92.
⚠️ To avoid downtime or issues while commissioning or remote accessing your devices, please make sure to update your firewall rules and whitelist the new IPs.
✅ Learn more about the new IP endpoints for each region:
- New Talk2m Endpoints for Ewon Devices
- New Talk2m Endpoints for Ecatcher & Ecatcher Mobile
Failure to adjust firewall records during this transition could lead to the disconnection of your devices.
If you have any questions or need assistance, please do not hesitate to contact us through the HMS Support Portal.

Resolved
March 13, 2026 at 6:02 PMUTC
Resolved
March 13, 2026 at 6:02 PMUTC
This incident has been resolved.
Update
March 13, 2026 at 4:56 PMUTC
Update
March 13, 2026 at 4:56 PMUTC
The service is back to normal. We are monitoring.
Monitoring
March 13, 2026 at 4:51 PMUTC
Monitoring
March 13, 2026 at 4:51 PMUTC
We have identified the issue and we have implemented a fix.
The service is coming back to normal.
Investigating
March 13, 2026 at 4:24 PMUTC
Investigating
March 13, 2026 at 4:24 PMUTC
We are currently encountering a major outage on Talk2M. We are investing the issue.

Mar 2026 to May 2026

Talk2m - Notice history