Notice history - Talk2m - Status

Operational

Operational

Notice history

View current status

May 2026

MAY18

Maintenance Operation Planned – New VPN server with new VPN endpoints commissioned

CompletedMaintenance2 hours 12 minutes

CompletedMay 18, 2026 at 9:12 AMUTC
Maintenance has completed successfully.
In progressMay 18, 2026 at 8:17 AMUTC
Maintenance is now in progress.
PlannedMay 18, 2026 at 7:00 AMUTC
A maintenance operation is planned on the 18th of May between 08:00am UTC and 11:00am UTC (09:00 - 12:00 CET).

A new server VPN93 with new endpoint IPs will be commissioned in the T2M infrastructure.

From the 18th of May, new devices commissioned in Italy will be connected to this new server.

⚠️ To avoid downtime or issues while commissioning or remote accessing your devices, please make sure to update your firewall rules and whitelist the new IPs.

✅ Learn more about the new IP endpoints for each region:
- New Talk2m Endpoints for Ewon Devices
- New Talk2m Endpoints for Ecatcher & Ecatcher Mobile
Failure to adjust firewall records during this transition could lead to the disconnection of your devices.

If you have any questions or need assistance, please do not hesitate to contact us through the HMS Support Portal.

MAY4

Maintenance Operation on Datamailbox infrastructure

CompletedMaintenance1 hour 17 minutes

CompletedMay 04, 2026 at 9:17 AMUTC
Maintenance has completed successfully.

Datamailbox was back online at 09:17 UTC
UpdateMay 04, 2026 at 9:04 AMUTC
Maintenance is still in progress and is expected to last until 9:30 UTC
In progressMay 04, 2026 at 8:00 AMUTC
Maintenance is now in progress
PlannedMay 04, 2026 at 8:00 AMUTC
A maintenance operation is planned on 04 May between 08:00am UTC and 09:00am UTC (10:00 - 11:00 CEST).
A few short interruptions of datamailbox services & API (data.talk2m.com) are expected during the maintenance time window.
If you experience any problems after this maintenance, please do not hesitate to contact Support.

Apr 2026

No notices reported this month

Mar 2026

MAR16

Maintenance operation planned on VPN85 and VPN92 (Frankfurt)

CompletedMaintenance53 minutes

CompletedMarch 16, 2026 at 8:53 AMUTC
Maintenance has completed successfully.
In progressMarch 16, 2026 at 8:00 AMUTC
Maintenance is now in progress
PlannedMarch 16, 2026 at 8:00 AMUTC
VPN92 will be set as default VPN server for accounts in Europe area.
From the 16th of March, new devices commissioned in Europe area will be connected to VPN92.
A limited number of devices might be moved from VPN85 to VPN92.
⚠️ To avoid downtime or issues while commissioning or remote accessing your devices, please make sure to update your firewall rules and whitelist the new IPs.
✅ Learn more about the new IP endpoints for each region:
- New Talk2m Endpoints for Ewon Devices
- New Talk2m Endpoints for Ecatcher & Ecatcher Mobile
Failure to adjust firewall records during this transition could lead to the disconnection of your devices.
If you have any questions or need assistance, please do not hesitate to contact us through the HMS Support Portal.

ResolvedMarch 13, 2026 at 6:02 PMUTC
This incident has been resolved.
UpdateMarch 13, 2026 at 4:56 PMUTC
The service is back to normal. We are monitoring.
MonitoringMarch 13, 2026 at 4:51 PMUTC
We have identified the issue and we have implemented a fix.
The service is coming back to normal.
InvestigatingMarch 13, 2026 at 4:24 PMUTC
We are currently encountering a major outage on Talk2M. We are investing the issue.

Mar 2026 to May 2026