Notice history

ResolvedFebruary 16, 2026 at 11:00 AMUTC
This incident has been resolved.
MonitoringFebruary 16, 2026 at 9:30 AMUTC
The affected devices reconnected themselves to the server within a timeframe of 17 minutes, server are again fully operational.
InvestigatingFebruary 16, 2026 at 9:12 AMUTC
We observed mass disconnection of devices connected to those two servers

ResolvedFebruary 04, 2026 at 4:41 PMUTC
This incident has been resolved.
MonitoringFebruary 04, 2026 at 2:35 PMUTC
We implemented a fix. Server is now accepting connections again. During incident, all devices and users lost their connection. We are monitoring the situation
InvestigatingFebruary 04, 2026 at 1:40 PMUTC
This server has stopped properly responding to device connection and started dropping active connection. Our engineers are working on a solution

ResolvedJanuary 29, 2026 at 8:00 AMUTC
This incident has been resolved. System went back online and all devices reconnected at 20:07 UTC.

Incident lasted from January 28th 18:42 UTC up to January 28th 20:07 UTC
MonitoringJanuary 28, 2026 at 7:47 PMUTC
We implemented a fix. Server is now accepting connections again. During incident, all devices and users lost their connection. We are monitoring the situation
IdentifiedJanuary 28, 2026 at 7:00 PMUTC
This server has stopped properly responding to device connection and started dropping active connection. Device and user may see their connection lagging or being dropped

ResolvedJanuary 27, 2026 at 1:40 PMUTC
This incident has been resolved and our system have now been working without issues for the last 24 hours.

The outage lasted from January 26th 09:59 UTC to January 26th 10:40 UTC, for a total downtime of 41 minutes.

During the downtime, most Talk2m services were offline. Existing vpn tunnels and connections were unaffected.
MonitoringJanuary 26, 2026 at 10:53 AMUTC
We have identified the incident to a database cluster crash during a maintenance operation. We have applied mitigation procedures.
Services went back online at 10:45 UTC but we are still actively monitoring the situation and bringing back cluster to full capacity.
InvestigatingJanuary 26, 2026 at 10:09 AMUTC
Talk2m is experiencing a degradation of service since 26 January 10.00 UTC
Engineers are working on the resolution of the issue at the moment. More details will follow.
Impacted services are: eCatcher, vpn, m2web, datamailbox

ResolvedDecember 11, 2025 at 10:19 AMUTC
This incident has been resolved. Devices was moved from vpn92 back to vpn68 as it was originaly.
MonitoringDecember 10, 2025 at 2:02 PMUTC
Devices have been moved to vpn92 while vpn68 is waiting for recovery.
IdentifiedDecember 10, 2025 at 12:16 PMUTC
We are continuing to work on a fix for this incident.

ResolvedDecember 10, 2025 at 10:33 AMUTC
This incident has been resolved.
IdentifiedDecember 10, 2025 at 9:41 AMUTC
We are solving the problem.
InvestigatingDecember 10, 2025 at 9:15 AMUTC
This incident is currently under investigation by our provider.

DEC2

Maintenance Operation on Central Infrastructure

CompletedMaintenance3 hours 37 minutes

CompletedDecember 02, 2025 at 2:37 PMUTC
Maintenance has completed successfully.
UpdateDecember 02, 2025 at 11:14 AMUTC
Maintenance is now in progress.
In progressDecember 02, 2025 at 11:14 AMUTC
Maintenance is now in progress.
PlannedDecember 02, 2025 at 11:00 AMUTC
A maintenance will be executed on the Talk2m central infrastructure. This maintenance is not expected to have any impact, but you may experience difficulties to connect your devices.
If you have any questions or need assistance, please do not hesitate to contact us through the HMS Support Portal.

Talk2m - Notice history